Customer Testimonials

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Google May 31, 2024

Love the service manager!

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Google May 18, 2024

Richard, thank you sir for being such a wonderful person to work with! I appreciate you taking the time to go through every detail with me! Thank you to boss man for the deal and Daniel in financing was absolutely wonderful to work with and made everything work out in my favor! I am sad to see my gladiator not at home but I love my new mom car! Thank you everyone!

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Google May 17, 2024

Worked with Steven in sales and he was fantastic! Very personable and went above and beyond to answer any questions and negotiate terms. It took several days to work some things out and Steven was very quick to respond and kept in touch throughout the entire process. Top notch experience with him. However, due to a VERY unpleasant and condescending experience with a specific Finance Manager, I gladly walked out of the deal. He seemed offended that I asked what rate they were going to offer me (1.5% higher than what I was preapproved for) and then proceeded to verbally downgrade ...

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Google Jan 26, 2024

Best dealership I have ever dealt with. Great friendly staff. Fair and up front. For sure will be back in the future.

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Google Nov 18, 2023

Had my vehicle's transmission repaired here through a Carsheild policy. This being my first claim, I was ignorant of the difficulty both myself and the repair facility would have in dealing with Carsheild. The service writer and mechanics did a great job, even after having to deal with a faulty transmission initially sent by Carsheild, then having to initiate the process of receiving a working transmission all over again. Would have given 5 stars if communication and updates on the process were better. I felt as though I had to be an irritating A-hole customer to get information.

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Google Sep 15, 2023

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Google Aug 16, 2023

I had been visiting with Lonnie Davison for a week or so telling him what I had in mind and what my budget was. He actually had found what I was looking for at another dealership. He brought it to Siloam for me to see. It didn't end up being the one, but he told me about another one he'd just gotten. It was a little over my budget, but I loved the vehicle! He and his team worked with me for a couple of hours and made it happen! They were so patient, professional, but yet so ...

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Google Jul 25, 2023

Ben went above and beyond with our new Jeep Wrangler purchase. He held the vehicle for us coming from Tulsa and helped us through the buying experience in a professional and efficient manner! Highly recommend!

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Google May 31, 2023

Wanted to say thank you to Tyler and the service team for going the extra mile to help my wife and I get back on the road after having a DEF system error. If we lived in the area this would definitely be the place our truck would be serviced.

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Google May 28, 2023

Great comster service . Awsome service department. However I was very disappointed on the cost of my oil and fuel filter change had no idea that it went up that much. Last time it was around $125 $150 plus tax. This time was total sticker shock $671.91 I did ask them to help me out a little bit with cost I was not expecting a bill that high the service advisor was very kind to discount $50 off the total bill .it still wasn't cheap in the end it costs me half a weeks pay $621.91

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Google Feb 8, 2023

We just bought a vehicle from Don Pugh and it was a very good experience it was so easy and fast they are very professional and respectful, I was able to test drive the vehicle with no pressure to buy. I have been a superior costumer for at least 20 years and I have always have had a good buying experience I wouldn’t go any place else ,they always take care of me for anything I need and make it really easy to service my vehicles when is time to do so.

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Google Jan 26, 2023

Just bought a vehicle from them and we got the best experience. We are going to be back for another one soon. Thanks superior!!

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Google Jan 1, 2023

I just brought a Jeep at Superior Dodge of Siloam Springs the people I worked with was great. I could not be happier. Big thank you to Lonnie Davison, Jessica Springwater and Mark Darr. You made this experience so easy. Buying new car is not something I like to do. If you need new vehicle, go talk to Lonnie or Jessica, they will treat you right. I know I am happy Jeep owner.

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Google Dec 9, 2022

Jerry Pollock was awesome to work with. The other sales team members were courteous and respectful. No less than three people offered me refreshments or snacks. Went over the numbers once with the sales manager and the deal was made. Now the owner of 2021 Ford F150, it was filled up with gas and detailed before I headed back to Fort Smith. Exceptional experience at Superior in Siloam Springs.

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DealerRater Dec 6, 2022

Alan did such an amazing job. He helped my husband find exactly what I needed and had everything ready when we got there to make it as quick and simple as possible. He even came out of his way to meet us after we left because he wanted to make sure we left with a full tank of gas. He and the whole crew were extremely nice and helpful. We will be going back in the future!

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Google Nov 25, 2022

I had an awesome experience here they were super friendly and helpful to get me a fair trade and roll out with a clean ride.

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Google Oct 11, 2022

They was able to help me when know one else could nice sweet and helpful people

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Google Oct 9, 2022

Lonnie Davison was again, awesome to work with. No pressure at all. Lonnie had both cars we were interested in parked side by side so we could compare them. Lonnie was very knowledgeable about each of the cars and gave us a lot of information to make a choice. This is the 3rd vehicle we bought through Lonnie and Superior Auto Group and we’ll be looking him up again when the time comes. I highly recommend Lonnie Davison and Superior Auto Group.

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Google Oct 9, 2022

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Google Oct 9, 2022

Love it love it love it....had to travel from Houston to experience what a car buying should be. Alan pick me up from the airport and assisted straight forward sale process from start to finsh. Paperwork with finance manager Craig was done in 5min with no back and forth. You guys are great, I shared my experience among friends who are now looking forward getting their Ram or Jeep for Superior DCJR in Siloam Springs AR. Please keep up great work and you can count on my or my associates business. Thank you all for your help.

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Google Oct 9, 2022

I went in looking to buy a new truck for work without having any idea of what I wanted, but one of their salesman named Alan made me feel comfortable and was very knowledgeable and helped me find a truck I needed for work. Friendly staff who make you feel important. Never been to Superior, but definitely will do more business with this place.

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Google Oct 9, 2022

I have bought 3 cars from this place used and new and have not been disappointed! Alan and Patt have both helped me with getting cars and making the process easy and not as stressful! That’s why I’ve bought 3 cars from this place!

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Google Oct 9, 2022

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Google Oct 8, 2022

I have worked at Superior for 8 years now. I buy all my vehicles here and sell all my friends and family cars from the company. They always take great care of me and my customers!

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Google Oct 8, 2022

A wonderful experience, Daniel was very helpful and informative. I’ll be buying my next truck from Superior for sure!

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DealerRater Oct 7, 2022

Ben Whitlatch and Craig Milford worked together like true partners and are Fantastic. Super nice guys.

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Google Oct 2, 2022

Such a great vehicle buying experience thanks to Lonnie Davidson. He was friendly, fast, and efficient. Anyone looking to buy a vehicle this is the man you need to go see!

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Google Aug 8, 2022

Absolutely the best service ever!!! I relocated to Derby KS and will FOREVER DRIVE 4 hours one way to have my Jeep repaired or serviced at superior!!!! Ty is FANTASTIC!! If you want absolutely the best service/respect switch to superior in Siloam Springs AR … THEY ARE WORTH THE DRIVE!!! Thank you TY and all the service dept

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Google Jul 2, 2022

Helpful and friendly folks

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Google Jun 29, 2022

Some of the hardest working people in the business I’d like to say I appreciate all they’ve done for me to get my 2010 Dodge ram back in line I want to give a special thanks to the service coordinator Mr Roche he done excellent service for me although the wait was a little longer than I expected it was not his fault again thank you very much I will be going back if needed

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Google Jun 24, 2022

This is the second time I've bought from superior in the last decade. This time a 2019 ram warlock for my wife. I looked everywhere from San Diego to North Carolina and couldn't find a deal better than what Mr. Richard Hays at superior got me. Not only that I was back in town buying the truck at the time between my next duty station and there was a delay in the mail before I got the title and Mr. Hays told me he'd overnight me another temp tag to carry me over since the delay in mail. ...

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Google Jun 7, 2022

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Google May 23, 2022

My wife and I are very pleased with the customer service we received from Bryant. Bryant Adams is a great salesman to work with. He went above and beyond to make our purchase smooth and easy. I would recommend Bryant to anyone looking for a new or used automobile. We're thrilled with our Dodge Charger. Everyone comments on the beautiful green paint color. Thanks again Bryant Adams!

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Google May 6, 2022

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DealerRater Apr 29, 2022

Ben was great! He made the entire car-buying process easy and listened to what I wanted.

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Google Apr 12, 2022

Awesome people. Went there to have my jeep worked on and they quoted me a price and how long it would take to fix it. Very friendly people will be seeing them again for all my repair work. Thank you!

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Google Apr 4, 2022

Went for a oil change

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Google Mar 27, 2022

I surely appreciate the crew at the dealership helping to find me my dream truck, and I appreciate it for everything I wouldn't have done it without them spacially Lonnie for taking good care.

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Google Mar 19, 2022

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Google Mar 18, 2022

Thanks Daniel and all the crew at Superior. It was fast and easy. Daniel went out of his way to make it flawless

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Google Mar 6, 2022

I called about a Wrangler they had in a discontinued color. I was put in touch with Lonnie and he handled everything from there! Got all the financials possible done through text the day before we came down to purchase the Jeep. We showed up and drove it for a bit, did the paperwork with the sales manager which took JUST A FEW minutes, and then Hillary showed my wife the ins and out of her new baby. We were in and out in about an hour. COULD NOT have been a better experience! This dealership is definitely top tier ...

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Google Feb 26, 2022

Outstanding sales and customer service.

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Google Feb 8, 2022

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Google Jan 28, 2022

Bought this Chrysler 300 and had great service from Alan Alvayero, he was a big help in helping us find the perfect car. Friendly atmosphere there and we highly recommend getting your next vehicle here.

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Google Jan 8, 2022

Went to get a key made for my old dodge n they were super nice n helpful n much cheaper than a locksmith

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Google Jan 6, 2022

Bought truck there, they were willing to negotiate and make a good deal. Very nice n friendly before n after the sale

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Google Jan 2, 2022

We have purchased 2 vehicles now from this Superior location, Lonnie has been our salesman both times and we highly recommend him! With this purchase Hillary also helped me set up my new vehicle and learn about all of the technology features! Have had nothing but positive experiences here!

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Google Dec 26, 2021

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Google Dec 18, 2021

Really helpful

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Google Oct 30, 2021

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Google Oct 28, 2021

Service Manager Ty and others went above and beyond when I experienced a big issue (manufacturer problem) with my new Grand Cherokee L that could have taken 3-4 weeks to resolve based on part availability, but he made it right and got my Jeep back to me within 24 hours and so far so good. Even called to check on me today to ensure all was still going well. This is my second auto purchase here and Superior sales and service definitely seems to care much more about the customer than others I have dealt with in the area. Very much ...

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Google Oct 27, 2021

There parts store is place to get OEM parts for your Ram at competitive prices.

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Google Oct 26, 2021

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Google Oct 3, 2021

Joe, Hillary and Craig and others made my customer personal experience feel wonderful!

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Google Oct 3, 2021

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Google Sep 23, 2021

Had service done here. A little delayed on updates but took care of my car!!

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Google Sep 19, 2021

Super nice people and did not keep me there all day.

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Google Sep 9, 2021

This dealer cares about the customer, very professional, knowledgeable and respectful. I've never felt pressured to purchase a vehicle there.

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Google Aug 21, 2021

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Google Aug 6, 2021

Hello, thank you, Dennis Fletcher you were so helpful, we really appreicate your knowledge and experience. You made buying a truck easy and enjoyable. Thanks again for so much help.

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Google Aug 4, 2021

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Google Jun 23, 2021

We had a warranty on our van and the boys in the shop pointed out everything that needed to be fixed covered under warranty and they did it we definitely got our money's worth out of this warranty and nice guys at the shop thank you so much they will do your right

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Google Jun 22, 2021

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Google Jun 18, 2021

These guys are a class act! No gimmicks just honest answers and lots of help. I found the car online and it was just as nice as advertised. I looked and looked for a better deal but there wasn’t one!!! Thank you for a great experience, a great car, and a great deal!!! Call Bryant when you need a car!

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Google Jun 8, 2021

Love the sales reps! I love our brand new truck! I am happy with how quickly they were about getting us into our new 2021 Classic Dodge Ram Pickup! It jas great gas mileage! A comfortable ride! I am very happy with everyone that worked on getting us into the truck!

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Google Jun 7, 2021

This place is amazing!! Before we went, we looked at TONS of Ram trucks online. #SuperiorDodgeChryslerJeepRam had exactly what we wanted and needed! Our guy, Bryant, is absolutely the best!! He had the truck waiting for us that we had discussed, when we got there. We drove a couple and found our beautiful baby ♥️ Leaving there with our white 2020 Ram 2500 Laramie, was one of the best feelings EVER!! They gave us an amazing deal that was too good to pass up!! Y’all need to get on up there and see these gentlemen before they sell out!! HUGE thank you ...

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Google Jun 2, 2021

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Google May 26, 2021

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Google May 13, 2021

Please all who can come see jacob he is the best

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Google May 13, 2021

We did have some problems with the service people but the manager does take care of it and makes it right if you let him know, we are very pleased with the outcome now after working with the manager. He went above and beyond to make it right with us!!

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Google May 8, 2021

Our salesman Lane was great! He took care of everything from start to finish even delivering it on his day off over three hours away. We will definitely be back for our next vehicle.

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Google Apr 27, 2021

Excellent customer service. Great Q&A on the type of vehicle I was looking for. I ended up getting A vehicle that I hadn’t thought of. Great Choices,, Great prices,, this is a trustworthy team for your dollar. I will be back for my next trade. Dennis is the guy 😃😃😃😃😃

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Google Apr 27, 2021

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Google Apr 20, 2021

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Google Apr 18, 2021

Dennis Fletcher and the team at Superior Automotive CDJR went above and beyond to get my family in a reliable and wonderful vehicle. We were in and out within a few hours. This was by far the easiest car buying process I have ever experienced. I will definitely be going back to Dennis and the Superior team!!

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Google Apr 15, 2021

Great experience. Quick and easy. Go see Jacob!

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Google Apr 14, 2021

My 3rd car buying experience from them and loved it. Jacob and Dennis made it as easy as could be and I knew before I went that I was approved. Everyone was friendly, offered refreshments and comforts while waiting, my wait was shirt, the vehicle is perfect and I'll continue coming here and referring here.

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Google Apr 10, 2021

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Google Apr 9, 2021

Aaron was amazing to work with through sales. Easily the best experience I’ve had going into a dealership and buying a car. Typically I dread the experience and have been putting off buying a car due to past experiences with other dealerships. Absolutely will be coming back when it’s time to get something new or when my kids get their first cars!

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Google Apr 7, 2021

Some pretty nice folks for a Dodge dealership 😉

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Google Apr 6, 2021

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Google Apr 4, 2021

Had a great experience at Superior! Aaron and Pat were very helpful and got everything set up for me to test drive the car I was interested in. They were very friendly and personable and the buying experience was quick and easy. Thanks to all for your help!

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Google Apr 3, 2021

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Google Apr 3, 2021

Very good buying experience, treated very well also. Lane did not act like a salesman, more as a guide to work through the process. I went with one truck in mind then changed my mind at least three times. Lane was patient and understanding with no high pressure tactics. I got a really great deal on a great truck. Everyone I interacted with was helpful and pleasant, thanks to all involved.

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Google Apr 2, 2021

My wife wanted a Jeep Wrangler. We shopped around and superior has the best deal for us. Alan was a great help and finance took no time at all. Unlike some others in the area that keep you in the dealership for hours.

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Google Mar 28, 2021

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Google Mar 26, 2021

Very easy and smooth process purchasing a 2019 Jeep Compass Trailhawk for our daughter. Bryant was great to work with, answered all my questions, and showed our daughter all the ins and outs of her "new" car. Highly recommend these guys, and would not hesitate to purchase here again!

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Google Mar 26, 2021

Amazing dealership!!! Very friendly staff! Aaron Jones was my salesman and he was very helpful and found me exactly what I was looking for! I will definitely be buying from him again in the future! I recommend this dealership to anyone looking to get a fair deal and good car buying experience!

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Google Mar 20, 2021

Best place to buy a vehicle.

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Google Mar 16, 2021

Guys in the shop are extremely funny!

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Google Mar 16, 2021

Think you to Pablo Samara and Craig for allowing us to make great deal on our new 2017 hemi Chrysler 300..

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Google Feb 17, 2021

There online price is all a lead to get u in.drove hour and half each way beceause advertised price showed 48,200 but when u get there 50,550 two thousand higher than internet price. Was told by salesman 48,200 was price before i went. Wouldnt reccomend this dealership.

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Google Feb 2, 2021

Came in and walked out with the car that I wanted.

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Google Jan 26, 2021

Great service and friendly sells man

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Google Jan 26, 2021

Richard is very friendly and not pushy at all. Great customer service.

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Google Jan 13, 2021

Purchased a 2018 Ford Escape from this dealership in November 2019. Great experience dealing with Pat and others involved in the transaction. Only mistake I made was financing the car thru an outfit called TDAuto Finance. They provided quick approval but a year later when I decided to move the loan to my local bank they refused to accept the payoff due to the bank sending the payoff to the address that was printed on their monthly statements. Due to their delay tactics, I have had to make two additional payments to TD Auto after securing the refinancing thru my local bank. ...

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Google Jan 4, 2021

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Google Dec 24, 2020

We live in Fayetteville and had wanted to factory order a Gladiator. Couldn’t find anyone near us to do it then got in touch with Cody at Superior Dodge who got it done. We had a great experience with everyone who worked there on the sales floor. Got exactly what we wanted at a fair deal. Would definitely recommend them for a new vehicle purchase. Thanks guys!

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Google Dec 20, 2020

Bryant Adam's was very knowledgeable, courteous, made are buying experience enjoyable. Will recommend and if in need of another vehicle this is the place we would go.

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Google Dec 15, 2020

Had a flat. They fixed it and I was back on the road in 30mins. Truly superior.


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